Who doesnt love it when you go to a place that delivers on slow cooked meats which you may not eat very often, who isn’t time poor these days?!
I went on a casual date night with my Number 1 to Juke Joint BBQ brought by local brewers Brothers Beer. 1 of 3 of their spots, each bringing a different food menu, Juke Joint is linked with their brewery in an open space with mismatched furniture that you would maybe find on offer in the inorganic collection. Don’t let that put you off, it oddly works. Quick tip: bring a jacket – the inside is almost as cold as it was outside, even sitting under the heaters.
Tucked away on a residential street of Mt Eden, it’s a great location to park up and not worry about stressing on car parking. With a very open concept, I suppose it follows suit like with any pub, find a table and order at the bar. However, some signage or better customer service wouldn’t go astray here. For future diners, food is ordered down a small hall to the left of the sitting area, which looks like the direction you would walk to the bathroom. If you want drinks, obviously you go up to the bar — duh.?!
What I did love is the concept. American meats and sides served up on the old school metal trays tuckshop style, trending from overseas where we have had similar experiences in the UK and Denmark. Again though, customer service really let the experience down. It would be great to see a smile, or just a simple how are you today? Also there was a small tad of rudeness from the 2nd staff member when we weren’t given sauce, which we had ticked on our menu card. A small suggestion, maybe use a pen to mark off the items on the customers ticket to make sure everything is on the tray before throwing them away and causing inconvenience to the customer.
The beef brisket and mutton was cooked perfectly with the espresso bbq sauce making the meat! We couldn’t not order the tater tot poutine with pulled pork on top. Unfortunately the food was luke warm at best, with the green beans also a tad softer than it should be. Lastly a bit more gravy would be great for the poutine and generally more seasoning over the dishes! We both agreed, we can see the concept is there but the execution and service could just be so much better! I want to love Juke Joint BBQ but its hard to make a return when the food and customer service let the experience down.
Value for money: Good
5 Akiraho st, Mt Eden